1. May I know the reason for not approving my loan?
A) Credit Excel reserve its rights not to disclose any information in any regard.
2. Will Credit Excel grant me a loan if I have bad credit ratings?
A) Based on case by case basis, we will try our best to customize a loan package according to your repayment ability.
3. May I take another loan if I already have an existing loan with Credit Excel?
A) Yes, we will grant you another loan provided you are eligible at time of application subjecting to The Moneylenders Act and its regulations.
4. Upon paying off my loan, am I able to request for a reloan?
A) Yes, we will grant you reloan provided you are eligible at time of application subjecting to The Moneylenders Act and its regulations.
5. How do I make a Repayment?
A) By Default, payments are made thru GIRO. You can also opt for bank transfer to our designated accounts or pay CASH at our office.
6. Are there any fees if I would like to make an early redemption?
A) No, not only will there not be any additional fee incurred, there is even an interest rebate for full early repayment! The earlier you make your full early repayment the more interest you’ll save on!
*Credit Excel reserve the rights to amend any of the Terms & Conditions without any Prior Notice.